Stretching from Snack Brands Into Something More
Approach
This phase built directly off the momentum of our innovation workshop, leveraging the motivational mindset work as a strategic foundation.
We brought a diverse mix of eaters into virtual rooms and real conversations, each anchored in a different mindset from earlier phases of work. Together, we tested a broad range of early innovation ideas that reimagined how the brand could show up in meals, kits, kiosks, and more.
Some ideas sparked genuine excitement. Others hit resistance. But across the board, we uncovered a set of consistent principles: people are drawn to familiar flavors, but only when they deliver a fresh twist. They welcome brand stretch when it solves a real need or adds joy to a routine but not when it feels forced. Fun works. Function wins. Credibility is everything.
Impact
This work sharpened the team’s instinct for what “brand-right innovation” really means and what it doesn’t. It provided a clear filter for prioritizing concepts and refining how the brand shows up in new spaces. Several top-performing ideas are now moving into development, backed by a richer understanding of what makes people say yes, what keeps them coming back, and what makes them quietly put it back on the shelf.
Developing a Growth Strategy Through Innovation
Exploring the Australian market for a leading whiskey brand to uncover innovative growth opportunities and capitalize on the growth of the premium and super-premium whiskey segment.
Illuminating Opportunities within Snacking
Identifying opportunities in the snack category to help a popular food company leverage its brand portfolio to meet snacking needs.
Connecting Brand and People
Connecting brand and people means practicing empathy and immersing your brand in your customers' daily lives to gain firsthand experience. One of the best ways to practice empathy is to experience it with your target. This sports drink brand signed up to do just that, getting out of the office and into their consumers' everyday lives; taking a walk “in their shoes.”